Last updated: August 8, 2026
1. Information We Collect
We collect information you provide directly: name, email address, shipping address, billing address, and payment information. We also collect order history and account information.
2. How We Use Your Information
- To process and fulfill your orders
- To communicate about your orders and account
- To comply with legal obligations
- To improve our website and services
3. Information Sharing
We do not sell your personal information. We share data only with service providers necessary to operate our business (payment processors, shipping carriers) and as required by law.
4. Payment Security
Payment processing is handled by PCI-compliant payment processors. We do not store complete credit card numbers on our servers.
5. Cookies
We use cookies to maintain your session, remember your cart, and verify your age confirmation. You may disable cookies in your browser settings, though some features may not function properly.
6. Data Retention
We retain order records as required by law and for business purposes. You may request deletion of your account data by contacting us.
7. California Privacy Rights (CCPA)
California residents have the right to know, delete, and opt out of the sale of personal information. Contact us to exercise these rights.
8. Contact
Email: privacy@hardrocklabs.com